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Mobile Auto Glass Shop FAQ –
Auto Glass Repair Questions in Arizona
This Mobile Auto Glass Shop FAQ – Auto Glass Repair Questions in Arizona is continued from our home page to give drivers quick, reliable answers. At Always Auto Glass, we’re dedicated to helping customers understand everything from insurance claims and cash back programs to ADAS calibration and windshield replacement times. Our team of experienced auto glass professionals is here to make the process simple and stress-free.
OEM glass is the original glass designed for your vehicle, matching factory specifications for fit, tint, and clarity. Many insurance companies prefer aftermarket glass because it’s more affordable and, in most cases, has been proven fully compatible with today’s ADAS safety features. At Always Auto Glass, we’ll install OEM glass if you request it and your insurance approves it. For cash-paying customers, we often recommend high-quality aftermarket glass—because it saves you money and, let’s face it, windshields are always at risk of breaking again in Arizona’s driving conditions. No matter which option you choose, our certified auto glass professionals ensure proper installation and perform auto glass repair and ADAS calibration when needed so your safety systems work the way they should.
How long does windshield replacement take?
For most vehicles, our mobile auto glass shop in Arizona can complete windshield replacement in under an hour. Whether you drive a Toyota Camry in Mesa, a Ford F-150 near Tempe’s Mill Avenue, or a convertible in Scottsdale by Old Town, we handle all makes and models. Convertibles and older vehicles may take closer to two hours due to their design. If your vehicle requires ADAS calibration, that process can extend the appointment by about 30 minutes. Our certified technicians also provide precise auto glass repair, ensuring your windshield is safe, properly installed, and ready for Arizona roads.
If your windshield cracks while driving, the first step is to stay calm and pull over safely if the damage obstructs your view. Once you’re parked, call Always Auto Glass at 480-519-5743 to speak with one of our customer service agents. Our mobile auto glass shop can come to you in Mesa, Tempe, Chandler, or Scottsdale to provide fast service. Whether you drive a Honda Accord near Tempe Town Lake, a Jeep Wrangler in Scottsdale, or a Ford F-150 in Mesa by the Superstition Mountains, we handle all makes and models. Our team can quickly file your claim with your insurance company or give you an exact quote using your VIN, then schedule your auto glass repair or replacement at your earliest convenience.
How does the windshield replacement cash back program work in Arizona?
Always Auto Glass provides a lifetime warranty on all auto glass replacements for as long as you own your vehicle. This warranty covers: Workmanship issues, such as air or water leaks, loose molding, or improper sealing Manufacturer defects in the glass Stress cracks caused by installation — not by new rock chips or impact damage The warranty applies to both insurance and cash-paid replacements. It does not cover future damage from road debris, accidents, vandalism, or structural issues with the vehicle
Do you work with my insurance company directly?
Yes, of course! The Arizona auto glass business is primarily an insurance-based network, and we work directly with your insurance company to make the process simple and stress-free. Remember, you have the right to choose any auto glass shop you trust—you are not required to go with a big chain. With over 300 companies in the Phoenix area alone, we encourage you to support a locally owned auto glass company like ours. Our team of auto glass specialists and auto glass professionals handles all the paperwork for you, so your claim is processed quickly. Whether you’re in Phoenix, Mesa, Tucson, Glendale, Chandler, Scottsdale, Gilbert, or Tempe, we provide fast, convenient service to get you safely back on the road.