Certified Auto Glass Technicians and Why They Are Important

When it comes to auto glass replacement or windshield repair, you might think, “Glass is glass—anybody can slap it in, right?” Wrong. Your windshield is part of your car’s structural safety system. That means who installs it matters—a lot.

At Always Auto Glass, we don’t just send anyone out with a caulking gun and suction cups. Every technician we dispatch is certified, trained, and experienced—and in this article, I’ll break down exactly why that’s so important for you as a driver in Arizona.

What Does “Certified” Mean in Auto Glass?

A certified auto glass technician is someone who has gone through formal training and passed industry-recognized exams to properly install, repair, and calibrate auto glass. The most recognized program in the industry is through the Auto Glass Safety Council (AGSC), which sets the gold standard for safe installation.

These technicians are trained in:

• OEM-approved installation procedures

• Proper use of adhesives (critical for safety)

• ADAS (Advanced Driver Assistance System) calibration

• Preventing damage to sensors, airbags, and other internal systems

• Ensuring structural integrity in case of a rollover or collision

Why Certification Matters More Than You Think

In Arizona, a cracked windshield is almost a daily fact of life thanks to rocks, heat, and freeway traffic. But a bad replacement job can turn a simple crack into a serious liability.

Here’s why certified techs are worth it:

1. Your Safety Depends on It

The windshield provides up to 45% of the structural integrity in a front-end collision and up to 60% in a rollover. If it’s not installed properly, it could pop out during an accident. Certified techs follow strict installation guidelines to make sure your glass stays put—when it matters most.

2. ADAS Calibration is Not Optional

Most newer vehicles (especially post-2015 models) come with front-facing cameras and sensors behind the windshield. If that glass is replaced without proper recalibration, your lane assist, collision warning, or emergency braking systems could fail. Our certified techs recalibrate everything on-site, so you leave safe and ready.

3. Warranty Protection

Poor installation voids warranties—both on the glass and possibly your car's safety systems. Certified technicians follow the book so you stay covered.

4. Insurance Compliance

In Arizona, many insurance providers require or prefer certified auto glass techs for claim approval. Working with us means your insurance-approved replacement won’t hit any roadblocks.

Why We Invest in Certified Technicians

Look, there’s a reason some of the big national chains get complaints—they send out undertrained techs working too fast and too sloppy. That’s not how we operate. We’re a locally owned business that treats every job like it’s our own car.

When we replace your windshield, you’re not just getting glass—you’re getting:

• A certified technician

• OEM-quality parts

• Factory-spec installation

• Lifetime workmanship warranty

• Proper ADAS recalibration (when applicable)

Don’t Trust Your Safety to Just Anyone

If you’re looking for windshield replacement in Phoenix, Tucson, or anywhere across Maricopa or Pima County, don’t roll the dice. Call a certified team that does it right the first time.

Give us a call at 480-519-5743 and schedule your replacement today. We’ll come to you, get it done fast, and most importantly—get it done right.