From Sales to Service: Why I Started Always Auto Glass in Arizona
- Always Auto Glass
- Jun 21
- 2 min read
Updated: Jun 24
How one local pro turned frustration into a better way to do auto glass
Working in the auto glass world taught me a lot—especially how big national chains put profits before people. I wasn’t an installer. I came up through sales, and I saw firsthand how customers were treated like just another number. I also saw talented techs pushed aside by policies that favored quotas over quality.
That’s why I started Always Auto Glass—to build a better, local alternative right here in Arizona.
Why I Walked Away from Corporate Auto Glass
If you’ve dealt with a big chain for a glass claim, you’ve likely dealt with:
Long call center wait times
Confusing quotes
Pushy upsells
Little transparency
Inside the industry, I saw it up close. I watched national companies cut corners, upsell unneeded services, and steer insurance work away from local shops—even when customers wanted to shop local. It’s a system that works for them, not for you.
Why Arizona Drivers Deserve Better
Arizona has the highest rate of windshield damage claims in the country. Why?
Loose gravel on desert roads
Sudden heat + cold
High-speed freeway driving
But too many shops still treat auto glass like a volume game. We built Always Auto Glass around personal service, upfront pricing, and mobile convenience.
The Arizona Insurance Advantage
Arizona law (specifically ARS §20-263) gives you the right to choose your auto glass shop—and protects you from rate hikes after filing.
Most Arizona policies cover full glass repair or replacement with zero deductible, and by law, filing a claim cannot raise your premium.
What Makes Always Auto Glass Different?
OEM & high-quality aftermarket glass
Mobile service to your home or work
Chip repair, replacements, and ADAS recalibration
Free tint strip and ceramic sun shade with replacement
Up to $250 cashback with insurance-approved installs
No big-business nonsense—just clean installs and honest service
Service Areas – Always Auto Glass
Maricopa County | Pima County |
Phoenix | Tucson |
Mesa | Marana |
Chandler | Oro Valley |
Glendale | Sahuarita |
Scottsdale | Green Valley |
Gilbert | Vail |
Tempe | South Tucson |
Peoria | Catalina Foothills |
Surprise | Flowing Wells |
Avondale | Drexel Heights |
Goodyear | |
Buckeye | |
El Mirage | |
Litchfield Park | |
Queen Creek |
📞 Call or text: 480‑519‑5743🌐 Visit: www.alwaysautoglassaz.com
Final Takeaway
I didn’t start this company to follow the corporate script. I started Always Auto Glass because I saw a better way—one that puts local customers first, uses quality materials, and respects your time. That’s what we do, every day, across Arizona.
Let me know if you want this turned into a printed flyer, email newsletter, or social post — I’ve got your back.